Privacy Statement for City of Wasco Online Services

Thank you for visiting the City of Wasco’s web site.  The purpose of this privacy policy is to explain how we handle private and confidential information we may collect from you during your visit to our web site.  The City of Wasco has adopted this privacy statement in order to demonstrate our firm commitment to the privacy of those who visit our Web site.

The City’s commitment to Online Security

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. In order to protect the security of information supplied by citizens and businesses retrieving sensitive information from our web sites, access to such sensitive data requires the use of unique IDs and passwords.

The City’s web site has security measures in place to protect against the loss, misuse, and alteration of the information we control. This site uses layered security model to enhance system security protection. The multi-layered approach to security separates the City’s internal information from externally-accessible information.

Personal information that the City may collect online

The City of Wasco may collects personal information online, including names, postal and e-mail addresses, phone & fax numbers, billing & payment  information, Driver’s License numbers and dates of birth.  This information is gathered when users enter the information manually. We do not surreptitiously retrieve sensitive data from web users.

How the City uses personal information collected online

We will use your personal information only for the purpose for which it was submitted, such as to reply to your e-mail messages, handle your complaints, and to process billing and business requests related to program participation.

How your information may be shared

In order to properly handle queries, comments and complaints, yours  information may be forwarded to a different department to expedite service.

We never sell, rent, or trade your personal information.

The City of Wasco may release information to proper authorities where release is required by law (such as a subpoena, The California Public Information Act, warrant or court order).

Computer Tracking & Cookies

Our Web site is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as: Internet Protocol (IP) addresses, computer operating systems, web browser information, connectivity speed, session-length, time & date of access and other http-header information to compile traffic statistics. This information is used for internal purposes by technical support staff to provide better services to the public and may be provided to other organizations or agencies, but only as generic demographic date.

What is at cookie?  A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive when you visit that web site.  A Cookie file can contain information such as a user ID that the site uses to track the pages you have visited.  The only personal information a cookie can contain is information you supply.  A cookie is only a text file and cannot read data off your hard disk or read cookie files created by other sites.  Cookies can track user traffic patterns, recognize your computer’s browser when you return and could provide personalized content without requiring sign in.  You can refuse cookies by turning them off on your browsers.

The City’s web site uses non-identifying cookies to provide easier site navigation and access to various sections of the site. Our cookies do not generate personal date, do not read personal data from your machine and are never tied to anything that could be used to identify you.

Linking to other Web sites

The City of Wasco has a strict linking policy that permits us to link only to sites that fall within certain criteria. While we link to other sites to provide additional information and services to our visitors, the City of Wasco is not responsible for the privacy practices or the content of such web sites. The City web pages are not a public forum, and are not intended as an outlet for public speech or expression or individual opinion, irrespective of viewpoint or content, whether by posting or linking.

Public Information

Notwithstanding the above, information held by the City of Wasco is presumptively public information under the California Public Information Act, except to the extent that such information is specifically exempted from public disclosure under the law. Interpretation and enforcement of this law is entrusted to the California Attorney General and the Courts of the State of California. It is therefore possible that certain of the information accumulated as a result of online usage could be deemed public and the City could be ordered to release such information to others, irrespective of the policies, preferences or intentions of the City of Wasco.

Staying up to-date

To keep in step with the latest technologies, online services and current events, the City of Wasco online Privacy Policy will be reviewed annually for accuracy and inclusion of new Web technologies.

Comments or concerns regarding our Privacy Policy

If you have a complaints, suggestion or question about this online Privacy Policy, you may address your concerns to (661) 758-7125.